Shipments and returns

We provide Citylink shipping for all orders within Malaysia, including Sabah & Sarawak, Brunei and Singapore. The shipping cost will be charged in the same invoice of the orders. The shipping cost rate are as follow;

Quantity (pcs)

No.of Boxes

Weight (gram)

CHARGES (RM)

Courier Service

WM

SWK

SBH

BRU

SG

<20

1

<5000

24

70

95

210

160

CITYLINK

21-50

1

5000-12500

35

105

135

350

230

CITYLINK

51-70

2

12501-17500

59

175

230

560

390

CITYLINK

71-100

2

17501-25000

70

210

270

700

460

CITYLINK

101-120

3

25001-30000

94

280

365

910

620

CITYLINK

121-150

3

30001-37500

105

315

405

1050

690

CITYLINK

151-170

4

37501-42500

129

385

500

1260

850

CITYLINK

171-200

4

42501-50000

140

420

540

1400

720

CITYLINK

201-220

5

50001-55000

164

490

635

1610

880

CITYLINK

221-250

5

55001-62500

175

525

675

1750

950

CITYLINK

251-270

6

62501-67500

199

595

770

1960

1110

CITYLINK

271-300

6

67501-75000

210

630

810

2100

1180

CITYLINK

301-320

7

75001-80000

234

700

905

2310

1340

CITYLINK

321-350

7

80001-87500

245

735

945

2450

1410

CITYLINK

351-370

8

87501-92500

269

805

1040

2660

1570

CITYLINK

371-400

8

92501-100000

280

840

1080

2800

1640

CITYLINK

401-420

9

100001-105000

304

910

1175

3010

1800

CITYLINK

421-450

9

105001-112500

315

945

1215

3150

1870

CITYLINK

451-470

10

112501-117500

339

1015

1310

3360

2030

CITYLINK

471-500

10

117501-125000

350

1050

1350

3500

2100

CITYLINK

We post all orders made before 1pm, Monday - Friday on the same day via Citylink. Citylink makes deliveries Monday - Saturday, shipping takes not more than 3 working days for parcel within Malaysia (including Sabah and Sarawak) and 3 – 5 working days for parcel to Brunei and Singapore. Orders made on Friday (after 1pm), Saturday and Sunday will only be shipped on Monday. Tracking numbers of the parcel are informed thru contact media used by the customer once posted. If customers do not receive their order within the time estimated, please contact our customer service at 017-3119902 to track your order.

*Shipping for IBAWAL exceed 500pcs to Sabah, Sarawak or Brunei are adviced to use Amber Air Freight. Shipping bill are charged under customer details directly.

*No deliveries are done during public holiday